Helpline Blog
We have been advised that there is an issue with the published Business Rules for the Pneumococcal Enhanced Service. Two Read codes were incorrectly included in the cluster for "Chronic respiratory disease codes" - namely H30.. and H30z.
Although Vision does not need to re-issue the...
We are continuing to receive a number of queries around the change of age ranges and frequency for cervical screening in Scotland (see http://www.nsd.scot.nhs.uk/services/screening/...
We are aware that there may be a number of Patient Check In units still using the non-supported Operating System Microsoft XP. Following the recent cyber-attack, communication has been sent from the suppliers, providing guidance and information on the hardware used.
In line with this...
To address an issue with medical record flags not clearing despite receiving the correct transactions from your health boards, Vision are introducing a new Remove Medical Records Sent Flag option. This update is being automatically uploaded to your system over the next few days...
The Gemscript drug dictionary for June 2017 is now on general release. Click here for the bulletin of changes.
The Gemscript drug dictionary for May 2017 is now on general release. Click here for the bulletin of changes.
Have you signed up for the new AEROS password reset facility?
Vision are pleased to announce the new self-service password reset utility for AEROS practices in England. Once you’ve enrolled, you can reset your password using the new SMS verification facility, instead of ringing the...
As part of our suite of free Vision eLearning courses we are pleased to announce that the SMS Text Messaging in Vision+ course is now available to all customers via the Vision eLearning Hub.
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As you may be aware the NHS is currently experiencing a virus attack and we would advise you not to use email or the internet and avoid sharing files during this time.
We will notify you once NHS Digital confirm the problem is over.
If you have any further queries please contact...
We have received a request from Health Protection Scotland (HPS) to switch off Flu Level 5 extracts for Flu GP consultations from 2nd June 2017. HPS has requested the last daily extract should be received on the 1st June 2017 to capture consultations occurring on the 31st May 2017. In order...