We would like to remind you that when re-registering a returning patient in Vision 3, you must first remove any outstanding medical record flags from their original record.
To clear a Medical Records Flag:
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From the Vision front screen, select Registration.
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From the menu, select Security - Clear Medical Records Flag.
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Select the patient required and the Registration - Security Med Flag screen displays.

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Tick Confirm You wish to Clear Medical Records Flag.
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Select OK to save.
See Clear Medical Records Flag in the Registration Help Centre for details.