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Product Help and Guides
Access all our product help centres, latest release information and print user guides.
Coronavirus Help Centre
Vision 3 Release Guides
- Vision 3 Release DLM 890
- Vision 3 Release DLM 870
- Vision 3 Release DLM 860
- Vision 3 Release DLM 840
- Vision 3 Release DLM 830
- Vision 3 Release DLM 820
- Vision 3 Release DLM 810
- Vision 3 Release DLM 800
- Vision 3 Release DLM 790
- Vision Release DLM 780
- Vision Release DLM 770
- Vision Release DLM 760
- Vision Release DLM 730
- Vision Release DLM 700
Consultation Manager
- Consultation Manager Help Centre
- Consultation Manager Short Cut Keys
- Electronically Signing and Sending an eMED3 in Vision 3
- Electronic Yellow Card Reporting in Vision 3
- Recording Key Safe Codes Quick Reference Guide
- Consultation Manager - The Patient Record
- Consultation Manager - Getting Started
- Amending a Guideline in Vision 3
- Recording Subject Access Requests (SAR's) Quick Reference Guide
- Vision 3 Quick Reference Guide for Clinicians
- Smears and Recalls
- Priority Update User Guide
- Consultation Manager - Therapy Help Topics
- Consultation Manager Guidelines and Reports
- Complete Vision 3 Quick Reference Guide for Clinicians
- Electronic Test Requesting User Guide
- How Do I Import Guidelines?
- Consultation Manager - Hints & Tips
- Did you know you can set up or update all your Consultation Manager users from one app?
- Did you know Vision+ Diabetes UK - Information Prescription flags patients in Consultation who require active intervention?
- Did you know you can graph specific information in a patient's record in Consultation Manager?
- Inactivating medication for deceased patients
- Did you know you can calculate quantity in the therapy add screen?
- Repeat Dispensing in Vision 3
- A Quick Reference Guide to Nurse Prescribing
Vision +
- Vision+ Help Centre
- What's New in Vision+ Video
- Vision+ SMS Hints and Tips
- Downloading Vision+ Templates
- Quick Reference - Sending SMS text messages using Patient Groups
- Quick Reference - Creating SMS Questionnaire Templates
- Quick Reference Guide - Creating an SMS Recall Template
- Quick Reference - Sending a Patient an SMS Text Message
- Vision+ Appointment SMS Text Message Reminders
- Vision+ Forward Dating
- Vision+ Template Designer
- Vision+ Template Design FAQ's
- Using appointment searches to send Vision+ SMS reminders on a Friday for a Monday appointment
- Vision+ Recalls - Quick Reference
- Quick Reference Guide for Designing Patient Recall Letter Templates
- Vision + SMS Text Messaging
- Quick Reference - Sending an SMS Questionnaire to an Individual Patient
- Vision+ SMS Text Messaging - Hints and Tips
- Did you know you can customise your Vision+ SMS appointments reminder search?
- Unplanned Admissions - Reports
- Practice Reports working with Patient Lists
- Using the Data Entry Tools in Vision+
- Information Prescription - Diabetes UK
- FGM Enhanced Dataset - Prevention Programme
- DMARDs Manager User Guide
- Chronic Kidney Disease
- Anticoagulation Manager day to day usage - Quick Reference Guide
- Anticoagulation Manager - Getting Started
- Accessible Information Standard
SIS Vision+ Release Guides
Registration
- Registration Help Centre
- A Quick Reference Guide to Registering a Patient in England
- The Usual GP on a Pooled List
- Registration - Restricting Access to a Patient's Record User Guide
- Did you know most Incomplete Registrations can be prevented?
- Did you know you can record an alternative correspondence address?
- Did you know you can exclude patients from THIN and CPRD Data Extracts from the Registration module?
- Deducting Patients Quick Reference Guide
Patient Services - England, Scotland and Northern Ireland
- Patient Online Services Help centre
- Preparing for your Online Patient Services Practice Merge
- Online Patient Services Post Practice Merge Checklist
- Patient Services - How Many Patients Have Registered?
- Overview of Processing Online Acute Prescription Requests
- Online Services - Detailed Coded Record (DCR) Guide
- Patient Summary Quick Reference – Patient Services
- Patient Online Services Prescription User Guide - All Countries
- Patient Services Appointments User Guide
- Patient Services Registration User Guide
- Patient Services Configuration User Guide
- Patient Services - Patient Help
- Controlling which Doctors display online - Patient Facing Services (PFS)
- When should we issue a new online services registration letter?
- England - Helping patients manage their referral online
- Did you know you can re-print an online services registration letter?
- Registering Children for Patient Online Services
- Patient Facing Services (PFS) - acute prescription request overview
- Patient Services - Registering your patients for Basic Online Services
- Setting Up Appointment Sessions for Branch Surgeries
My Health Online (MHOL) - Wales only
Vision 3 Appointments
- Vision 3 Booking Appointments User Guide
- Setting Up and Managing Vision 3 Appointments
- Appointments Maintenance - Quick Reference Guide
- Appointments Basics - Quick Reference
- Creating Slot Type in Appointments
- How to view a patient's Appointment history.
- How to look for free appointments slots for specific GP/Nurse or clinic
- Did you know you can hide staff with no sessions in Appointments?
- Do you know the recommended Vision 3 Appointments Back-up Protocol?
Daybook
Search and Reports
- Search and Reports Help Centre
- Did you know you can schedule your searches to run during the day?
- Did you know there is a video tutorial for creating a basic search?
- Using Microsoft Query in Excel 2010 for Vision 3 Searches
- Prescribing Review
- Are you new to Vision 3 searches or is it a while since you last created a search?
Clinical Audit
Mail Manager
- Mail Manager Help centre
- Mail Manager for Clinicians - Quick Reference
- Mail Manager for Administrative Staff Quick Reference
- Maintaining the Frequent Staff List Available from Mail Manager
- Did you know you can quickly view a patient's contact details in Mail Manager?
- Managing GP2GP Transmission Errors
Management Tools
- Management Tools Help Centre
- Setting up a Paramedic in Vision 3
- File Maintenance in Control Panel
- Security in Control Panel User Guide
- Setting up a new member of staff or clinician in Vision 3 checklist
- Resetting a Vision 3 Password
- Setting which clinicians are available for your patient’s to select when booking appointments online
- What do we do when a GP leaves?
Registration Links
GP Communicator
Utilities
Outcomes Manager
- Outcomes Manager Help Centre
- Requesting an Outcomes Manager Account
- Accessible Information Standard Quick Reference Guide
- BluebayCT Data Entry Quick Reference Guide - EMIS Web
- BluebayCT Reporting Quick Reference Guide - EMIS Web
- Unplanned Admissions - Getting Started (EMIS LV and PCS) User Guide
- An Overview of Unplanned Admissions - DES
Vision Anywhere
- Vision Anywhere Help centres
- Vision Anywhere Quick Start Guide
- Vision Anywhere Business Continuity
- Vision Anywhere Installation Instructions - Windows Desktop
- Vision Anywhere Supplementary Guide for Shared Care Services
- Licence Manager Quick Reference Guide
- Did you know...You can phone a patient directly from Vision Anywhere?
- Did you know that there is a lot more to just viewing a patient's demographic details in Vision Anywhere?
- Did you know that you can quickly see all incoming and outgoing correspondence in Vision Anywhere with one click?
Vision Anywhere - Release Guides
Appointments
- Appointments Help Centre
- Appointments 3.6 Release Guide
- Appointments 3.5 Release Guide
- Appointments 3.4 Release Guide
- Appointments 3.2 Release Guide
- Appointments 3.1 Release Guide
- GP Connect (England only)
- Did you know you can add comments to a phone number in the new Appointments App?
- Did you know you can easily see a telephone number for patients in the Appointments App?
Appointments Setup
Appointments Reporting
Seasonal Influenza Help Centre
Tasks
Vision360 Releases
Shared Care
- Shared Care Help centre
- Licence Manager Quick Reference Guide
- Vision Anywhere Supplementary Guide for Shared Care Services
- Setting up a Federated User in EMIS Web
- Uploading your patients from EMIS to Vision 360 for Shared Working
- Shared Appointments
- Shared Access
- Organisational Services Help centre
- Vision360 Help
- Shared Appointments Help centre
- Vision Anywhere Write Back to Vision 3
Community
General Hints and Tips
- Cegedim Healthcare Solutions Primary Care Supported Operating Systems
- What do we do when a GP leaves?
- Vision Talk Installation Guide
- Vision Talk User Guide
- Vision Talk FAQs
- Setting up a Prescription Printer in Vision 3
- Confidential and Sensitive Output
- Can't find the specialist Excel Reports?
- Did you know you can press F1 to get help in any Cegedim Healthcare Solution product?
- Repeat Dispensing (England) Explained
- Did you know English practices can view their vaccine uptake data on the ImmForm web site?
- Did you know you can request a drug be added to the drug dictionary via the DM+D website?
- Did you know that if you copy Methotrexate the original drug defaults are restored?
- Searching the Clinical Record
- Did you know you can easily find out what's new in Vision 3?
- Did you know you can import patients from a spreadsheet into a Vision 3 patient Group?
- Did you know you should be recording medication prescribed outside of your surgery?
- Did you know you can bulk inactivate repeat masters for a patient?
- Did you know, it is important to regularly review your practice security?
- Did you know you can view a patient's previous address?
- Did you know you can change the initial view when viewing a patient record?
- Did you know you should be recording a reason when you delete data?
- Did you know you can speed up your summarising data entry?
- Did you know you can quickly see an action on a result within a patient record?
- Did you know you can quickly see how many prescription requests are ordered online?
- Did you know that each new QOF year, Vision+ automatically reverts the Forward Dating option back to None (today's date)?
- Registrar Hints and Tips
- Did you know you can quickly see a child's BMI plotted against Centiles?
- Did you know you can restrict access to a patient's record?
- Setting up a new member of staff or clinician in Vision 3 checklist
- Diabetes UK Information Prescription Update
- Did you know…Clinical Audit can help you with your year-end reporting?
- Did you know you can merge duplicated patient records?
- Using Our Help Centres
- Did you know…we provide useful resources for using Microsoft Excel with Vision 3?
- Microsoft Edge Browser Compatibility
- Using a Managed Service
- Updating your Password for AEROS
- Vision 3 Integration with Pharmacy Manager
- Do you know…how to access and use the Help Centres?
- Housekeeping Across your Clinical System
Scotland Only
- Migrating to the Cegedim Primary Care Hosted Solution Help Centre
- Troubleshooting Lab Results in Scotland
- Serial Prescribing (MCR) Hints and Tips
- Key Information Summary (KIS) Quick Reference Guide
- CMS (Serial Prescribing) User Guide
- ePharmacy User Guide (Scotland)
- GP2GP - Scotland Overview
- GP2GP - Scotland Quick Reference - Allergies and Therapy
- GP2GP Scotland - Degraded Data Quick Reference Guide
- GP2GP - Scotland - Quick Reference Guide - Managing Incoming Message
- GP2GP Scotland - Vision PDF Printer Setup
- GP2GP - Scotland Quick Reference - Recalls Reviews Attachments
- GP2GP - Scotland Quick Reference – Registration
- GP2GP - Scotland Quick Reference – Summarising
- GP2GP Scotland - Getting Help Quick Reference Guide
- Registration Links (Scotland) - An Overview
- Scottish Cervical Call Recall System (SCCRS)
- SCIMP Read Codes for Priority Amend Supplement
- SCI Gateway Referral Access - Scotland
- Removing the SCI Gateway Tab from Consultation Manager
- Scottish Breast Screening Service
EMIS vs Cegedim - Key Comparisons
England Only
- GP2GP England User Guide
- A Quick Reference Guide to Registering a Patient in England
- UK Health Security Agency (previously Public Health England) Immunisation Uptake Reports
- General Practice Extraction Service (GPES) User Guide
- Spine Services Help Centre
- Electronic Prescription Service Release 2 (EPS2)
- Registering Patients When SCR is Enabled Quick Reference
- SCR in Consultation Manager
- Viewing Non-Permanent Patient's SCR's
- Summary Care Record User Guide (England)
Wales Only
- Individual Health Record (Wales)
- Advanced Printing - Wales
- My Health Text Messaging User Guide (Wales)
- Preparing for My Health - Text Messaging (Wales)
- Windows Server Upgrade 2012
- NEW NWIS Desktop
- Quick Reference - GP2GP - Wales - Registrations
- Quick Reference - GP2GP - Wales - Recalls Reviews and Attachments
- Quick Reference - GP2GP - Wales - Mail Manager Messages
- Quick Reference - GP2GP - Wales - Mail Manager
- Quick Reference - GP2GP - Wales - Degraded Data
- Quick Reference - GP2GP - Wales - Summarising
- Welsh Clinical Communications Gateway User Guide
- GP2GP - Wales User Guide
Northern Ireland Only
- GP2GP - Northern Ireland - User Guide
- NI ECR Patient Record Quick Reference
- NI Electronic Care Record (ECR) Viewer
- NI ECR Login Maintenance - Quick Reference Guide
- NI ICATS Referral Letter Template
- NI CCG Referrals User Guide
- NI Adding Vision Data for Emergency Care Summary
- Northern Ireland - Key Information Summary (KIS) Consent
Medication Dictionary Releases
Partner Solutions
Patient Groups
Flash Cards - Short Printable 'How do I..? Guides
- Processing Messages from Vision Anywhere in Vision 3
- Where there are multiple drug defaults, how are they applied?
- How do I...Add Messages to Prescriptions
- How do I...Run a Registration Links Quarterly Archive?
- How Do I…Manage Online Prescription Requests in a Branch Surgery?
- The Benefits of Automatic Drug Checks Flash Card
- How do I...Quickly Find Drugs and Appliances?
- How do I...Process Acute Prescriptions Requested via Patient Facing Services?
- How do I...Create a Mail Merge Document from a Document Received?
- How do I...Set up an Initial Filter in Consultation Manager?
- How do I...Ensure Vision Anywhere Synchronises for Business Continuity?
- How do I...Add, Copy, Print and Re-Print Acute Medication?
- How do I...Use the Appointment List as a Clinician?
- How do I...Delete/Cancel a Repeat Prescription Issue?